No orders will ship from Friday, February 19 through Sunday, February 28. Shipping will resume on Monday, February 29 in the order they were received.
Thanks to you, our customers, we had an amazing 2015. So great in fact, that we are currently out of stock of almost all of our fermenting crocks! Our next shipment is due to arrive sometime in mid-March, which makes this a great time for us to take a break to reorganize, review our inventory and have a fresh start for this spring.
Since we launched our store in April of 2013, we have been working hard to make Stone Creek Trading your go to source for natural fermenting products and housewares. The business has grown beyond our hopes into something we are so proud of. And we want to make sure that we continue to grow and adapt to our customers needs.
To ensure that we are doing everything we can to serve our customers, we will not be shipping out orders from Friday, February 19 through Sunday, February 28. Shipping out orders takes up at least 50% of our time, and is where the majority of our energy is focused. In order to make sure that all areas of our business are running the best that they can, we will be taking a week off from shipping to focus on everything else!
We will continue to answer customer service emails during this time, but our response time may be slower. On Monday, February 29 we will resume our normal business operations. Orders will begin shipping again in the order they were received. It may take us a few days to get caught up, but we will get them all out as fast as we can!
As a small family business, we tend to devote a lot of our time to Stone Creek Trading. By taking this week to recharge, we can come back with renewed focus and energy. And we will be ready to get products back in stock quickly once the new shipment arrives!
Even though we'll be taking a break, the website will still be available for you to review and place orders! Hopefully you will also get sometime to take a step back and refocus in your lives as well!